These Terms of Sale govern purchases made through the DIGIVERSE website, operated by DIGIVERSE INNOVATIONS PRIVATE LIMITED.
By placing an order through our website, you acknowledge that you have read, understood, and agreed to these Terms of Sale.
1. About DIGIVERSE
DIGIVERSE is an online fashion and lifestyle retail brand offering products including watches, men’s clothing, men’s accessories, and party-wear blouses.
We currently serve customers across India.
2. Product Information
We make reasonable efforts to display accurate product information, including product names, descriptions, images, specifications, sizes, colors, and prices.
However, actual product colors may vary slightly depending on your device screen, lighting, photography, or display settings.
Product availability is subject to stock. We reserve the right to modify, discontinue, or update products without prior notice.
3. Prices
Product prices displayed on the website are provided in Indian Rupees (INR), unless otherwise stated.
Prices, offers, discounts, taxes, delivery charges, and other applicable costs may change from time to time.
The final amount payable will be displayed during checkout before the order is submitted.
4. Placing an Order
When placing an order, customers are responsible for providing accurate information, including:
- Name
- Mobile number
- Email address
- Complete delivery address
- Pincode
- Other information required during checkout
An order may not be processed correctly if inaccurate or incomplete information is provided.
5. Order Confirmation
After placing an order, you may receive an order confirmation through the contact information provided during checkout.
An order confirmation does not necessarily guarantee that every product will remain available until dispatch. In exceptional circumstances, an order may need to be cancelled due to stock availability, pricing errors, payment issues, suspected fraud, or other operational reasons.
6. Payment
DIGIVERSE accepts payment methods displayed during checkout, which may include:
- Online payment
- Cash on Delivery, where available
Online payments are processed through our authorized payment gateway, Airpay Payment Services Private Limited.
7. Cash on Delivery
Cash on Delivery may be available for eligible products, locations, and orders.
Availability of COD may depend on factors such as delivery location, product category, order value, customer history, or logistics restrictions.
DIGIVERSE reserves the right to restrict or disable COD for particular orders or locations.
8. Delivery
DIGIVERSE offers delivery across India through applicable logistics partners.
Delivery time may vary depending on destination, product availability, courier operations, weather, public holidays, transportation conditions, and other circumstances.
Customers are responsible for ensuring that someone is available to receive the order at the provided address.
9. Returns, Refunds and Cancellations
Returns, refunds, exchanges, and order cancellations are governed by the applicable policies published on the DIGIVERSE website.
Customers should review those policies before placing an order.
10. Order Cancellation by DIGIVERSE
DIGIVERSE may cancel an order in circumstances including:
- Product becoming unavailable
- Incorrect product or pricing information
- Payment failure
- Suspicious or potentially fraudulent activity
- Incorrect or incomplete customer information
- Delivery restrictions
- Other operational or legal reasons
Where applicable, customers will be informed about the cancellation and eligible refunds will be processed according to the applicable refund policy.
11. Product Use
Customers are responsible for using products according to their intended purpose and any instructions, warnings, or care information supplied with the product.
12. Changes to These Terms
DIGIVERSE may update these Terms of Sale from time to time. Updated terms will be published on the website.
13. Contact
For questions regarding an order or these Terms of Sale:
DIGIVERSE INNOVATIONS PRIVATE LIMITED
Email: business@digiverseinnovations.com
Phone: 8824213867
Website: https://www.digiverseinnovations.com/
