Customer Service

At DIGIVERSE, we aim to make your shopping experience simple, convenient, and reliable.

Our customer service team is available to assist customers with questions related to products, orders, payments, delivery, returns, refunds, cancellations, and other website-related concerns.

How We Can Help

You can contact us for assistance with:

  • Product information
  • Product availability
  • Order status
  • Order confirmation
  • Delivery-related questions
  • Payment issues
  • Cash on Delivery enquiries
  • Returns and exchanges
  • Refund-related questions
  • Order cancellation
  • Damaged or incorrect products
  • Website-related issues
  • General customer enquiries

Order Support

If you are contacting us about an existing order, please provide your order number and the mobile number or email address used while placing the order.

Providing accurate order information helps us identify your purchase and respond more efficiently.

Product Assistance

If you need additional information about a product before purchasing, you can contact our support team regarding available product details, sizes, specifications, or other information available to us.

Delivery Assistance

If your order has already been dispatched and you have questions regarding delivery, please contact our support team with your order details.

Delivery-related information may also be shared through the contact details provided during checkout.

Returns and Refunds

For return or refund requests, customers should follow the applicable Return & Refund Policy published on the website.

Our team may request relevant order information, photographs, or other details where required to assess a request.

Contact Us

DIGIVERSE INNOVATIONS PRIVATE LIMITED
Brand: DIGIVERSE

Email: business@digiverseinnovations.com
Phone: 8824213867
Website: https://www.digiverseinnovations.com/

Registered Office:
W. No. 16, Near Ganesh Mandir,
Lachhmangarh, Sikar,
Rajasthan – 332311, India.

When contacting us, please provide clear and relevant information about your concern so that our team can assist you effectively.

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