DIGIVERSE provides customers with convenient payment options for purchases made through our website.
The payment methods available for a particular order will be displayed during the checkout process.
1. Online Payments
Customers may be able to pay for their orders using the online payment methods supported by our authorized payment gateway.
Our payment gateway partner is:
Airpay Payment Services Private Limited
Available payment methods may include options supported by the payment gateway at the time of purchase.
2. Cash on Delivery
Cash on Delivery (COD) may be available for eligible orders and locations.
COD availability may depend on factors including delivery location, order value, product availability, courier restrictions, and other operational considerations.
The availability of COD will be shown during checkout where applicable.
3. Payment Confirmation
An online order may be processed after successful payment confirmation.
If your payment has been debited but your order confirmation has not been received, please contact our customer support team with the relevant transaction or order details.
4. Failed Payments
If a payment attempt fails, customers may retry the payment using an available payment method.
Customers should not make repeated payments if the first payment appears to have been successfully debited. Instead, please contact our support team so the transaction can be checked.
5. Payment Security
Online payment transactions are processed through authorized payment infrastructure.
DIGIVERSE does not ask customers to share sensitive payment information such as OTPs, CVVs, passwords, PINs, or complete card details through email, phone calls, WhatsApp, or social media.
Never share your OTP or banking credentials with anyone.
6. Refunds
Where a refund is applicable, it will be processed according to the applicable Return & Refund Policy and payment method used for the transaction.
The time taken for the refunded amount to appear in a customer’s account may depend on the relevant payment provider or banking institution.
7. Contact Us
For payment-related assistance:
DIGIVERSE INNOVATIONS PRIVATE LIMITED
Email: business@digiverseinnovations.com
Phone: 8824213867
Website: https://www.digiverseinnovations.com/
